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1.0

This is the worst company to ever have to deliver anything you buy from a company where you purchased something from, they never answer there phone or return your call when you leave multiple messages. I'm so pissed offSarcasticAngry people BE AWARE OF THIS COMPANY THEY ARE TOTALLY INCOMPETENT!!

User's recommendation: NOOOOO!!!!!!!!!

Preferred solution: Deliver product or service ordered.

Location: Brighton, Colorado

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Liviya Gyi

I'm surprised Ryder is still even in business. I bought two 26ft freightliners with lift gates at the same time and they were located in Kansas and me and my employee live in Houston TX.

When I was notified that the trucks were ready i booked 2 one way tickets to Kansas to get the trucks and as soon as I got there I started inspecting the truck. First thing I tested were the lift gates 1 lift gate was extremely slow to activate and the other didn't activate at all but instead broke and the lift gate fell full speed and hit the ground. I just looked at the tech and sales rep and said really? I turned on both trucks and 1 of the trucks was shaking so hard I thought it was having a seizure again looked at the rep and tech and said really?

the second truck that came on shot out all this black smoke from the tail pipe I looked at the rep and tech and said you guys owe me some plane ticket money. Ryder tried to fight it but I replied with pay for a hotel and fix these trucks by tomorrow morning so i can head ack home or lose out on $78k your choice. Ryder agreed to pay for a hotel and have them fixed by the morning. The next morning I go to pick up the trucks and they were fine so I signed the paperwork and left with the trucks.

Now fast forward 10 hours me and my employee are on I45 in Houston and check engine lights turn on on both trucks and I lose massive air pressure in my brakes i pull over and call Ryder and tell them have you guys ever heard of the Lemon Law. well the trucks are out here in between Dallas and Houston so come pick them up and give me money back. They said that's not possible and I said would you rather my attorney tell you or do you want to just come get your trash trucks and give me money back you choice.

with in 5 days I got my money back and I don't know what happened to those trucks. NEVER BUY FROM RYDER THE COMPANY IS FULL OF LOW DOWN PIECESOF ***

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