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ON JULY 22, 2015 I BOUGHT A 2009 FREIGHTLINER BOBTAIL FROM RYDER TRUCK SALES IN SAN ANTONIO, TEXAS AS OF SEPTEMBER 11, 2015 I HAVE DRIVEN TRUCK MAYBE 2 OR 3 TIMES BEFORE IT BROKE DOWN. I PAID $28,000.

00 AND IT IS GARBAGE. RYDER CONTINUE TO GIVE ME THE RUN AROUND REFUSED TO HONOR THERE SO CALLED WARRANTY. TRUCK SPEED GETS UP TO 35 MILES WILL NOT GO ANY FASTER I REPEATEDLY TOLD THEM AND THERE SERVICE DEPT SAY'S THERE IS NOT A PROBLEM THEY SAID WHEN THAT HAPPENS I NEED TO CUT TRUCK OFF AND RESTART IT AND THAT'S NORMAL. SO I SAID WHAT HAPPEN'S WHEN I GET ON THE HIGHWAY THEY CONTINUE TO SAY CUT TRUCK OFF AND RESTART HOW DUMB IS THAT.

SO ALMOST THREE MONTHS LATER TRUCK IS STILL IN THE SHOP AND RYDER SAY'S CAN'T FIND A PROBLEM. I'M SPOKE WITH THE SALES MANAGER ABOUT BUYING IT BACK AND THEY SAID THAT'S NOT AN OPTION. SO I WROTE TO THE TEXAS ATTORNEY GENERAL (WAITING ON A RESPONSE) AS WELL AS HIRED AN ATTORNEY.

THIS IS WORST EXPERIENCE I HAVE EVER HAD WITH ANY BUSINESS. IT SEEMS LIKE EVERYONE IS NICE UNTIL THEY GET YOUR MONEY AND THERE ATTITUDES CHANGE NO ONE WILL CONTACT YOU BACK ABOUT THE PROBLEM NOW IT'S MY PROBLEM.

Reason of review: Damaged or defective.

Monetary Loss: $28000.

Preferred solution: Full refund.

Location: Houston, Texas

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Guest

you do realize that they put the least amount of money into these sale trucks. they get painted over at a repair shop outside of ryder.

if the tires are greater than 6/32 they stay on. they have a technician that goes over the trucks and orders what he wants to replace. check engine lights are sometimes just cleared.

the service managers do not care once the unit sells its off of his monthly expense report. their worry is over once sold.

Bascom Xkp

Ryder has put me in the similar situation

Guest

Please post a copy of the Warranty Agreement you signed. It would help our office determine if we can a good claim against them. Thank you in advance

Guest

Hi my husband is have similar issues with a Ryder truck he rented just wondering what happened with your case did they refund you?

Guest

Not buying from their!!

Guest

Thanks...i almost went monday yo. Buy a truck From them...thanks

Guest

Does anyone have any reviews or comments on the Ryder used truck sales in Grand , Rapids , MI.? Thinking about purchasing a truck from them.

Thanks.

Tim

Guest

Bought a int 8600 **** . Ryder removed emissions off the truck in Cali and refused to fix it.

Biggest pos ever purchased. Ryder is a joke. Won't fix a thing, won't repurchase the truck. I purchased in Pomona ca.

Steve is a nice guy but strictly a sales guy, he does not care that he is selling nightmares. Run don't walk away from Ryder

Guest

Im glad you made this site. I also bought a truck from Ryder sales in Charlotte NC.

8600 single axle to use as a mobile home toter. It broke down before we made it back home to SC. I started with the salesman who sold it to me and went all the way to corporate with no help from anyone.

They wouldn't even return my calls after they heard about the problems. I will buy from Penske this time and hope for a better experience.

Guest

I have the same problem there warranty is a piece of *** they rip me off I bought a 2009 freightliner that broke down on my guys 3 time leaving them stuck on the road for 7 to 10 day who did you get to help you can you please email me skinnerautotransport@***.com thanks

Guest

My dad bought a truck from Ryder & he has been having problems time after time. I am really upset with the lack of integrity that is being given.

I always say your word is your bond.....

Horrible service.... Buyer Beware!

Guest

I am looking for a 26 foot Bobtail I was told to stay away from the maxxforce engine is that the kind of engine you have I have a deposit on a truck at Ryder you can call me and maybe you can point me in the right direction

Emilio 714_458_**** My email is

Batman.gee7777@***.com

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