filters
State:
Show
City:
Show
Product:
Show
Don't ever try to return a truck off lease unless you're planning on leasing another one. They'll screw you EVERY which way they can. I have 2 leased vehicles, a truck and a van. The van came off lease and I decided to get into a larger vehicle from another provider so...
Read more
#1361978
Reply to reviews
Show

Ryder - Incompetent

Made appointment for oil change . That's useless they bring it in 24 hrs later and drag it out. Called to check on truck they tell me it's not there in different state. Call back tell me ordered bumper I'm in for oil change. Tell me trucks done go to pick it up and it's not done they found problem with tail lights have to order parts. Nobody has a clue in shop of what's going on .
3.3
Details
Price Affordability
Value for money
Website
#1360783
Reply to reviews
Show

Ryder - Pv60759 license plate number

Ran me off road and two other drivers
#1359242
Reply to reviews
I put a $500 deposit on a truck. The salesman called me the next day and told me that the truck I put my deposit on wasn’t available. I needed to pick another one and that he would send me a list of other options. He kept sending me options that I’d never consider. I...
Read more
#1353722
Reply to reviews
My name is Alvin Monroe. I put a $500 deposit on a tractor. They called me the next day and told me the tractor wasn’t available because it had issues. They sent me lists of *** equipment for me to pick from knowing that I’d never consider. I found a tractor from...
Read more
1.0
#1352869
Reply to reviews
Had one of your drivers pull out in front of me damn near cause me to wreck. Indiana tag # 2362901. If he had caused an accident, I would have sued the *** out of you without having to hire a lawyer. My brother in law is one. That pretty much is all I have to say but...
Read more
#1346452
Reply to reviews
I purchased a certified truck from Ryder. Less than 300 miles later the motor dropped a sleve. Ryder then after weeks of arguing sent me another truck now mind you it’s value was 30% less than the one i originally purchased. After another two weeks of arguing Ryder...
Read more
1.0
I didn't like
  • Cigarette smoking in tractor
  • Do not keep promises
  • Did not sell me what they discribed
#1345000
Reply to reviews
Show

Ryder - Absolutely amazing people

We recently started renting from ryder. We have rented from numerous companies before and i can list tons of complaints. However, Ryder in Hagerstown, MD has treated us like nothing but family. I have to pinpoint a certain someone, Howard. He has gone above and beyond for us. I want to say thank you and we will continue to rent from this company.
5.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Website
#1344565
Reply to reviews
Show

Ryder - Do not buy here they just will still your money.

I just purchased a cascade 2015 freight line in less then a week already broke down. A horror experience
#1343792
Reply to reviews
I purchased a box truck from ryder back in July. On the way back home from picking up the truck in Farmingdale, the check engine light came on. I immediately called and they told me that I had to go through the warranty department. It took 2 WEEKS to get an...
Read more
1.0
Product
I didn't like
  • No customer service help whatsoever
  • Saw me as dollar signs
#1341862
Reply to reviews