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Ryder - Good experience

Purchased a 2005 Columbia in 2014. Had a few issues with it but the warranty covered most repairs. Im happy with my purchase. Anyone with one tractor needs to set up a rental account for when your breaks down so you can continue to operate. It is up to you to protect your business not Ryder. Be smart and think ahead
4.5
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#1243421
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I just purchased my first truck a 2010 Freightliner Columbia in April 2018, first load I pulled truck started to run hot. Contacted Ryder Within 48 hours they they say it will be 2 weeks before they can even look at my truck I told them I need to work in order to make...
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1.3
#1234106
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Ryder - Dodged a bullet

We agreed to purchase a 2011 Intl from Ryder Truck Sales in Cleveland. It was nothing but baloney, lies & foolishness from the get go. Gerry Gugliotta is the aboslute worst salesman we have ever encountered. After being jacked around for 7 weeks, we dumped the truck on his lot, stopped payment on every penny we gave him & the lender and walked away. Best decision we ever made!
1.0
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I didn't like
  • Do not keep promises
  • Management has no idea what is going on in that shop
#1223801
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there Road Ready used truck sales means that it is ready to be towed off the the road due to the fact that they are not all the are represented to be we purchased a 2011 freightliner M2 box truck with 189000 miles in 3 months time the dealership finally got it running...
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Anonymous
Diana Turner

We experienced a similar situation. Purchased a 2011 Intl. Salesman (actually snake) solD us on the "certified used vehicle" baloney. It was a piece of junk & they jacked us a...

Anonymous
Anonymous

they called the police and told me not to complain for that is the way they do business do not buy Ryder trucks

I didn't like
  • Did not sell me what they discribed
#1173945
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I drove 25 miles to Laurel MD location to look at a truck and told they could not give me a price until it was inspected by a shop in Baltimore which would be done in a couple of days. Well 1 week later I called ryder and ask to speak to Zachary the salesman and was...
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1.0
#1170862
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When our trucks go down there for repairs its atleast a couple weeks or a month before we get them back in metime we are in a box truck that the floors and roof leak so our products get all wet when our trucks dont get looked at for weeks to be fixed its allways same...
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#1153236
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Ryder - Customer Care Review

Oct,2017 Liers, sellers of lemons, forced you to keep the truck in the shop to roll the clock down for warranty, STAY FAR FAR FAR AWAY FROM RYDER. Don't honor warranties(only partially), unprofessional customer service at night at the shop( Bensenville IL) I hate the day I decided to do business with Ryder, I wasted my hard earned savings on them to buy a truck what a bunch of crooks
1.0
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#1124638
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Ryder - They sold me a Lemonnnn

Bought a 2008 international maxforce boxtruck nothing but problems in the first 3 months replacing computer 4000. Dollars. Had 30 day warrynty my mechanic had too change the air,fuel and oil were dirty.
1.2
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#1116787
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Ryder - Poor salesman

I drove 50 miles to see a truck and the salesman could not give me a price as he said it needs to be inspected first. He said in two days. Well it's been 2 weeks and I have heard nothing. I called 3 times and left messages and he won't call me. I went to penske and they were great.
#1111225
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IF your thinking of buying a Truck from Ryder Truck Sales!!! "Think Again" this company is a rip off, I bought my first and only truck from this company! My truck came with an one year or 100,000 mile extended warranty, have not had the truck not even 6 months and...
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1.0
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I liked
  • Low prices of truck to reel you in
I didn't like
  • Very unprofessional and heartless
  • Fact that they dont stand behind their warranty agreement
#1101017
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