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1.9

I rented a truck for CDL license test at a Ryder rental location in Glen Burnie, Maryland, it was the last day of my lerning permit, picked up the truck 3 hours before test time, noticed that the back up buzzer wasn't working but lights were, so i went along, one hour before the test the back up lights went off on me, luckly i was only 10 minutes alway from the rental location, went back there hoping that they could fix the problem on time, not only they couldn't fix it, but the mecanic was acting really slow even after i had explained my situation and the reason i only had a few more minutes before my test time, and in the top of everything the lady on the front desk was totally rude and umprofessional saying that she could not create another truck for me. I ended up losing my day and time and money.

Bad experience ever, really disappointing.

Big fat bad review.

Reason of review: Poor customer service.

Location: Glen Burnie, Maryland

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