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1.0

Ordered parts 1 month ago, brought truck to shop. They did not know what I was talking about, sent parts back.

Left tractor for over 2 weeks to have a/c in bunk fixed. Said it was ready, changed batteries, computers, some wiring, left dash poorly put back together, broke the vent coming out the bunk, oh and never even worked on the bunk heater. All paper work has disappeared and they say I never told them. No paper trail to prove anything.

Needless to say I left the tractor there, kept the smelly replacement. Someone was chain smoking in this "no smoking in ryder vehicle" and it smells like it.

Reason of review: Poor customer service.

Ryder Cons: Do not keep promises, Management has no idea what is going on in that shop, Cigarette smoking in tractor.

Location: 47 National Rd, Edison, NJ 08817, USA

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